55bdt's Privacy Policy
We are strictly committed to collecting, using, and protecting your personal information — through SSL encryption and secure data management.
1. Introduction
55bdt ("we", "our", or "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy tells you how we collect your personal information, what purposes we use it for, how long we retain it, and how we keep it secure.
By using our website, you are considered to have accepted the terms stated in this policy. Please read this document carefully.
This policy applies to all services, websites, and applications of 55bdt. If you do not agree with any part of this policy, please refrain from using our services.
2. What Data We Collect
55bdt collects various types of information from you. This information falls into two categories:
2.1 Information You Provide Directly
When you register on our platform or use our services, the following information comes to us:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- bKash, Nagad, or Rocket account details (for transactions)
- Your communication history with the support team
2.2 Automatically Collected Information
When you browse our website, certain technical information is collected automatically:
- IP address and device type
- Browser and operating system information
- Date, time, and duration of visits
- Which pages were visited and how navigation occurred
- Data collected from cookies and similar tracking technologies
2.3 Transaction-Related Information
We retain a record of every deposit, withdrawal, and betting activity you make. This information is used to ensure secure transactions and to prevent potential fraud.
3. Purposes of Data Use
55bdt uses the collected information for the following purposes:
3.1 Service Provision and Management
- Creating and managing your account
- Verifying your age and identity (to confirm 21+)
- Processing deposits and withdrawals via bKash, Nagad, and Rocket
- Applying bonuses and promotions
- Providing cashback and benefits through the VIP program
3.2 Security and Compliance
- Detecting and preventing fraud and unauthorized access
- Complying with Anti-Money Laundering (AML) regulations
- Following applicable laws and regulations
- Ensuring responsible gaming and identifying risky behavior
3.3 Communication and Support
- Responding to your support requests
- Sending important service-related notifications
- Sending promotional messages subject to your consent
3.4 Improvement and Analysis
We analyze user behavior to improve the experience and performance of our platform. These analyses are always conducted in an anonymized or aggregated form.
4. Data Storage & Protection
55bdt places the highest importance on the security of your personal information. We adopt industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
4.1 Technical Security Measures
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Use of password hashing and salting technology
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
- Two-Factor Authentication (2FA) facility
4.2 Data Retention Period
We retain your information while your account is active. Even after account closure, information may be kept for as long as necessary to meet legal obligations, resolve disputes, and enforce our terms of service. This period may generally be up to five (5) years.
Transaction records and financial information may be retained for a longer period in accordance with applicable law.
Although we ensure the highest security measures, no transmission over the internet is 100% secure. We therefore advise that you keep your account password confidential and do not share it with anyone.
5. Sharing Data with Third Parties
55bdt does not sell your personal information. However, in certain specific circumstances, information may be shared with trusted third parties:
5.1 Service Providers
Information may be shared with selected third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, technology infrastructure, and customer service delivery. These parties receive information only for specific tasks and are bound to comply with our privacy standards.
5.2 Legal Obligations
We may provide information to comply with court orders, regulatory authority requests, or requirements under applicable law. In such cases, we always provide only the minimum necessary information.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of 55bdt's business, your information may be transferred. In such circumstances, we will notify you in advance.
5.4 With Your Consent
For any purpose other than those mentioned above, we will obtain your explicit consent before sharing your information with third parties.
6. Cookie Policy
Cookies are small text files that our website stores on your device. They help improve your browsing experience and allow the website to function properly.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the website — remembering login status, security tokens, and so on.
- Functional Cookies: Remember your preferences such as language and settings.
- Analytics Cookies: Analyze user behavior to help us improve our services.
6.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may cause some features of the website to not work properly.
7. Your Data Rights
As a user of 55bdt, you have the following rights over your own personal information:
7.1 Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected or updated.
7.3 Right to Erasure
In certain specific circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal or regulatory obligations.
7.4 Right to Restrict Processing
In certain circumstances, you have the right to request that processing of your information be limited.
7.5 Right to Object
You always have the right to object to the use of your information for marketing purposes. If you contact us, we will stop that processing immediately.
To exercise these rights, send an email to [email protected]. We will generally respond to your request within 30 days.
8. Children's Privacy
55bdt strictly provides services to those aged 21 and above. We do not knowingly collect any personal information from those under the age of 21.
We take age verification steps at the time of registration. If for any reason we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please contact us.
9. Policy Changes and Updates
We may revise this privacy policy from time to time in response to business changes, legal updates, or the introduction of new services.
9.1 Notification of Changes
If there are significant changes, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to your registered email address
- Updating the "Last Updated" date at the top of the page
9.2 Use After Changes
Continuing to use our services after changes are made will be considered as your acceptance of the revised policy. If you do not agree to the changes, you may close your account and stop using our services.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The 55bdt data protection team is ready to answer any of your questions.
Live Chat Support
Available 24 hours a day, 7 days a week in Bengali and English
Email
[email protected]
Response Time
For information rights requests, we try to respond within 30 days
Your privacy is very important to us. 55bdt is always committed to protecting your information and will continue to provide safe and reliable service.